Legal
The legal terms governing your use of Novéalla and your AI Executive Headquarters.
Effective date: October 8, 2026
These Terms of Service ("Terms") form a legally binding agreement between you and Novéalla Inc. ("Novéalla," "we," "us," or "our") concerning your access to and use of Novéalla, including our websites, applications, AI Executive Headquarters, Business Workspaces, executive departments, business intelligence, reports, generated materials, automation, integrations, subscription services, billing features, and related products and services (collectively, the "Service").
By creating an account, starting a trial, purchasing a subscription, clicking an acceptance control, or otherwise using the Service, you agree to these Terms and to the policies incorporated into them, including our Privacy Policy and Billing, Cancellation & Refund Policy.
If you do not agree to these Terms, do not create an account, purchase a subscription, start a trial, or use the Service.
For purposes of these Terms:
You must be at least 18 years old and legally capable of entering into a binding agreement.
If you access or use the Service for a corporation, partnership, sole proprietorship, organization, brand, employer, client, or other entity, you represent and warrant that you are authorized to act for and bind that entity.
You may not use the Service if applicable law prohibits you from receiving or using the Service.
Novéalla is designed primarily as a business platform for founders, entrepreneurs, operators, and organizations. Where you use the Service for business purposes, you acknowledge that your use is commercial in nature.
Nothing in these Terms eliminates or restricts rights that applicable consumer law gives you and that cannot lawfully be waived.
Novéalla provides AI-assisted business intelligence, executive decision support, planning, analysis, content support, workflows, audits, research, operational assistance, and related business tools.
Novéalla is not a human executive, employee, fiduciary, agent, lawyer, accountant, financial adviser, investment adviser, tax adviser, doctor, regulated consultant, or other licensed professional.
Use of the Service does not create an employment, partnership, joint venture, fiduciary, agency, franchise, professional-client, or similar relationship between you and Novéalla.
Artificial intelligence can produce information that is incomplete, inaccurate, outdated, inconsistent, unsuitable, misleading, or incorrect.
AI Outputs may be affected by limitations in available evidence, Customer Content, third-party information, integrations, AI model behaviour, technical systems, or contextual ambiguity.
You are solely responsible for reviewing AI Outputs before relying on, publishing, distributing, implementing, or acting on them.
You must exercise independent judgment and obtain qualified human review where appropriate.
Novéalla does not warrant that an AI Output is accurate, complete, current, original, legally compliant, suitable for a particular purpose, commercially successful, or free from third-party rights.
The Service and AI Outputs are provided for general business information, workflow, creativity, intelligence, and decision support.
Nothing provided through the Service constitutes legal, accounting, tax, investment, financial, employment, medical, healthcare, regulatory, insurance, engineering, or other licensed professional advice.
You are responsible for obtaining advice from an appropriately qualified professional when your circumstances require professional judgment or regulated expertise.
Novéalla does not guarantee revenue, profit, sales, customer acquisition, retention, market share, rankings, traffic, conversion rates, advertising performance, funding, investment, business growth, cost savings, operational efficiency, or any other commercial outcome.
Forecasts, opportunity scores, risk levels, recommendations, confidence indicators, benchmarks, projections, examples, priorities, and business-health indicators are decision-support tools and are not promises of future performance.
Your results depend on numerous factors outside Novéalla's control, including market conditions, execution, pricing, products, customer demand, competition, regulatory requirements, advertising platforms, third-party services, and business decisions.
You must not use AI Outputs as the sole basis for decisions that materially determine another person's legal rights, employment, credit, lending, insurance, housing, healthcare, immigration, education, eligibility for essential services, or similarly significant interests.
Where a regulated or high-impact activity is involved, you are responsible for obtaining appropriate qualified human review and complying with applicable law.
You agree to provide accurate, current, and complete registration, business, and billing information.
You must update information where reasonably necessary to keep it accurate.
We may require reasonable verification of identity, business ownership, payment authority, or other information where required for security, billing, fraud prevention, or legal compliance.
You are responsible for safeguarding your credentials and for activity performed through your Account by persons you authorize.
You must notify Novéalla promptly if you reasonably suspect unauthorized account access, credential compromise, fraud, or misuse.
You must not share credentials in a manner that circumvents subscription limits, workspace licensing, access controls, or security restrictions.
Each Business Workspace is licensed for the business associated with that workspace, subject to the limits of the applicable Executive Membership.
A subscription does not transfer ownership of Novéalla's software, systems, architecture, models, workflows, platform technology, or intellectual property.
Workspace capacity, project capacity, executive functionality, processing priority, and other plan features may differ by membership.
You may not use the Service to:
As between you and Novéalla, you retain your ownership rights in Customer Content.
You grant Novéalla a limited, non-exclusive right to host, process, reproduce, transform, transmit, and otherwise use Customer Content only as reasonably necessary to provide, secure, support, maintain, improve, and administer the Service, comply with applicable law, and enforce our agreements, subject to our Privacy Policy.
You represent and warrant that you have all rights, permissions, authorizations, and lawful bases necessary to submit Customer Content and instruct Novéalla to process it.
If you submit personal information concerning customers, employees, contractors, partners, leads, suppliers, or other individuals, you are responsible for ensuring that you have lawful authority to collect, use, and disclose that information for the purposes requested.
You should not submit sensitive personal information unless it is reasonably necessary, legally permitted, and appropriate for the requested business purpose.
Subject to these Terms and applicable law, you may use materials generated specifically for your Business Workspace for lawful business purposes.
Artificial intelligence may generate material that is similar or identical to material produced for other users or available elsewhere.
Novéalla does not guarantee that generated material is unique, registrable, copyrightable, trademarkable, patentable, exclusive, or non-infringing.
You are responsible for clearance, review, fact-checking, claims substantiation, permissions, and legal compliance before commercial publication or use.
You are responsible for ensuring that advertising claims, testimonials, promotions, product descriptions, comparative claims, pricing statements, disclosures, and marketing materials you publish comply with applicable law and platform rules.
Novéalla's generation or recommendation of marketing content does not constitute a representation that the content satisfies every legal, regulatory, industry, or advertising-platform requirement applicable to your business.
Novéalla may permit subscribers to conduct AI-assisted audits, research, competitive analysis, benchmarking, and strategic assessments concerning their own businesses or other businesses using lawfully accessible information. These services are intended for legitimate business research, consulting, commercial planning, and decision support.
Subject to applicable law and these Terms, subscribers may request analysis of another business's publicly accessible website, published product information, advertised services, pricing, marketing, publicly displayed policies, digital presence, and other lawfully available business information. Ownership of the business being audited is not required solely to request analysis of its lawfully accessible public information.
Public accessibility does not automatically authorize every form of collection, copying, automated access, storage, or commercial redistribution. Subscribers must respect applicable laws, intellectual-property rights, privacy obligations, lawful contractual restrictions, and technical access controls.
Novéalla expressly permits subscribers to use authorized audit functionality under their existing Executive Memberships to provide lawful paid business auditing, website assessments, competitive analysis, consulting, strategic recommendations, and related professional services to third-party clients.
Subscribers may independently charge clients for their audit reports, professional interpretation, presentations, consulting engagements, improvement plans, and related services developed using authorized Novéalla-generated outputs. No separate commercial auditor licence is required for these activities, provided the subscriber complies with these Terms and the limits of the applicable membership.
This commercial permission does not guarantee earnings, clients, commercial results, exclusivity, or continued availability of any particular feature. Subscribers independently determine their prices and remain responsible for their client relationships, contractual obligations, taxes, representations, and professional services.
Paid third-party auditing is subject to the Golden Audit allowances, capacity limits, and other conditions of the subscriber's applicable Executive Membership. Commercial use does not create unlimited audits or override usage restrictions, billing requirements, or technical limits.
Auditing another business's public website does not require the subscriber to establish a separate licensed Business Workspace for that audit subject. It does not create an account for the subject business, authorize the subscriber to represent that business, or provide access to its confidential information. Each licensed Business Workspace remains subject to its membership and tenant-specific access controls.
A third-party audit never authorizes access to another Novéalla customer's private Business Memory, research history, internal reports, Account, credentials, or other protected workspace information.
Subscribers must not use the Service to bypass authentication, paywalls, security controls, access restrictions, or other technical protections without lawful authorization; obtain confidential financial or customer records without permission; misuse credentials; conduct unlawful scraping; overload third-party systems; or collect or disclose personal information unlawfully. Novéalla may restrict sources or requests where reasonably necessary to address legal, privacy, security, or operational concerns.
Unless expressly established otherwise, third-party audits are independent AI-assisted assessments. The business being analyzed may not have requested, approved, reviewed, sponsored, or endorsed the report. Subscribers must not falsely claim such authorization, affiliation, endorsement, partnership, or certification.
Audit reports may contain observations, estimates, scores, classifications, recommendations, comparisons, and AI-generated inferences. Their accuracy depends on available evidence, source reliability, timing, context, and analytical limitations. An audit of public information does not establish verified knowledge of a business's private finances, profitability, customer records, internal operations, legal compliance, or future results.
Golden Audit scores and related assessments are decision-support indicators, not official certifications, regulatory findings, financial audits, credit ratings, or guarantees. Subscribers must independently review material findings before relying on or distributing them.
Subscribers may provide authorized audit reports and their own professional recommendations to paying clients. They remain responsible for fact-checking, appropriate qualifications, lawful publication, permissions, and the accuracy of claims made in their presentations, advertising, and client communications. They must not knowingly present unverified AI-generated inferences as established facts or make false, defamatory, or misleading allegations.
Where appropriate, reports should identify the analysis date, publicly available information considered, significant limitations, and the distinction between observable facts and analytical opinions.
Permission to sell professional auditing services and authorized reports does not authorize subscribers to sell, sublicense, rent, transfer, or redistribute access to Novéalla itself, its software, proprietary technology, internal prompts, workflows, systems, or subscription credentials. Subscribers may not represent themselves as Novéalla employees, agents, certified auditors, or official partners without express authorization.
Third-party trademarks, photographs, website materials, and other protected content remain subject to their owners' rights. The right to deliver an audit report does not grant unrestricted rights to reproduce or commercially exploit third-party protected materials.
Subscribers must comply with applicable privacy and confidentiality obligations when requesting, preparing, storing, sharing, or selling audit reports. Public availability of personal information does not necessarily remove applicable legal protections. Confidential information belonging to a client, competitor, or other third party must not be submitted or disclosed without appropriate authority.
Businesses or individuals concerned about materially inaccurate, unlawfully disclosed, misleading, or rights-infringing audit content may contact Novéalla at novealla@outlook.com with sufficient details for reasonable assessment. Novéalla may investigate and, where appropriate or legally required, restrict access, request clarification, correct information, remove material, or take other proportionate action. A disagreement with an analytical opinion does not automatically establish that an audit is unlawful.
Material misuse of audit functionality may result in restrictions, suspension, or termination in accordance with these Terms and applicable law. This Section supplements the provisions concerning AI Outputs, Acceptable Use, Generated Materials, Advertising Responsibility, Intellectual Property, Privacy, Confidentiality, Liability, and Indemnification. Nothing in this Section limits mandatory statutory rights.
Novéalla and its licensors retain all rights, title, and interest in and to the Service, including software, source code, object code, interfaces, databases, architectures, workflows, orchestration systems, prompts, methodologies, designs, documentation, branding, trademarks, business logic, models, and platform technology, excluding Customer Content.
Except for the limited right to use the Service under these Terms, no intellectual property rights are transferred to you.
Novéalla™ and associated names, logos, trade dress, product names, and branding are owned by Novéalla Inc. or used under lawful authority.
You may not use Novéalla branding in a manner that falsely suggests sponsorship, endorsement, partnership, certification, or affiliation.
If you believe content available through the Service infringes your intellectual property rights, you may contact novealla@outlook.com with sufficient information for us to identify and assess the complaint.
We may request supporting evidence before acting on a claim and may take reasonable action where required by applicable law.
If you voluntarily provide feedback, suggestions, feature ideas, recommendations, or other comments concerning Novéalla, you grant us a perpetual, worldwide, non-exclusive, royalty-free right to use that feedback for lawful business purposes without compensation or obligation to you.
We will not publicly attribute confidential feedback to you without permission.
Novéalla may offer different Executive Memberships with different prices, capacity, limits, processing priority, features, and access rights.
The plan selected at checkout governs your subscription unless later changed in accordance with the Service and applicable billing terms.
Where a free or discounted trial is offered, the eligibility, duration, price after the trial, billing date, and other material conditions will be disclosed through the applicable offer or checkout flow.
Unless otherwise disclosed, a trial associated with an automatically renewing subscription may convert into a paid subscription at the disclosed recurring rate if not cancelled before the trial ends.
Novéalla may limit trial eligibility, including to new customers, accounts, businesses, payment methods, or other reasonable eligibility criteria, subject to applicable law.
Paid subscriptions renew automatically at the recurring rate and billing interval disclosed at checkout unless cancelled before the applicable renewal date.
The renewal price may include applicable taxes and any lawful price changes disclosed in accordance with these Terms and applicable law.
Prices are displayed in the currency identified through the Service or checkout. Novéalla's Canadian launch pricing is generally displayed in Canadian dollars unless otherwise stated.
Applicable sales, value-added, harmonized, provincial, goods-and-services, or other taxes may be added where required by law.
You are responsible for taxes lawfully imposed on your purchase except taxes imposed on Novéalla's income.
By providing or selecting a payment method, you authorize Novéalla and its payment processor to charge amounts lawfully due under your subscription as disclosed through checkout and billing interfaces.
Payment information is processed by third-party payment providers such as Stripe. Novéalla does not store full payment-card numbers.
Promotional codes, coupons, discounts, founding offers, credits, or special pricing may be subject to additional eligibility criteria, redemption limits, expiration dates, duration limits, or other conditions.
Unless expressly stated otherwise, a temporary discount does not permanently modify the standard recurring subscription price.
Novéalla may reject or deactivate a promotion that is expired, exhausted, misused, duplicated, fraudulently obtained, or otherwise invalid, subject to applicable law.
If a payment fails, we or our payment provider may retry the payment where permitted.
A failed, past-due, unpaid, disputed, fraudulent, or reversed payment may result in restricted access, grace-period status, suspension, or termination where permitted by law and consistent with the applicable billing terms.
You remain responsible for undisputed amounts lawfully due.
If you believe a charge is incorrect, we encourage you to contact billing support before initiating a payment dispute so that we can investigate.
Fraudulent or abusive chargebacks may result in suspension or termination of the associated Account where permitted by law.
Nothing in this section restricts lawful rights to dispute unauthorized or improper charges.
Plan changes may take effect immediately or at a future billing date depending on the selected change, applicable proration settings, and information displayed before confirmation.
Downgrades may reduce available capacity or cause certain workspaces, projects, or features to become unavailable or read-only, but Novéalla will not intentionally delete customer data solely because of a plan downgrade except in accordance with disclosed retention practices and applicable law.
You may cancel a subscription using the available billing controls or other cancellation method made available by Novéalla.
Unless otherwise stated at cancellation or required by law, cancellation takes effect at the end of the current paid billing period and prevents future automatic renewal.
You remain entitled to use paid access through the applicable period where the cancellation is scheduled for period end, subject to these Terms.
Our Billing, Cancellation & Refund Policy contains additional billing details and forms part of these Terms.
Except where required by applicable law or expressly stated in an offer, fees for a billing period that has begun are non-refundable.
Nothing in these Terms restricts cancellation, refund, reversal, rescission, or other statutory rights that cannot lawfully be excluded.
Novéalla may change subscription prices prospectively.
Where required by law or our applicable billing policy, we will provide notice before a price change applies to a future renewal.
Price changes will not retroactively alter amounts already paid for a completed billing period.
Novéalla relies on independent third-party services that may include payment processors, AI providers, authentication systems, databases, hosting providers, email providers, analytics services, commerce platforms, social platforms, and other integrations.
Third-party services are governed by their own terms, policies, availability, security, and operational practices.
To the maximum extent permitted by applicable law, Novéalla is not responsible for independent third-party outages, interruptions, account restrictions, policy changes, data errors, security incidents, service changes, delays, or acts or omissions outside Novéalla's reasonable control.
If you connect a third-party account or service to Novéalla, you authorize the data exchanges reasonably necessary to provide the requested integration, subject to the permissions granted through that provider.
You are responsible for maintaining lawful access to connected services and complying with their terms.
Disconnecting an integration may limit features that depend on that connection.
We work to provide a reliable Service but do not guarantee uninterrupted, continuous, error-free, or always-available operation.
Availability may be affected by maintenance, upgrades, security events, internet failures, cloud outages, third-party services, emergencies, legal requirements, or circumstances outside our reasonable control.
Unless expressly provided in a separate written service-level agreement signed by Novéalla, no guaranteed uptime or service-level commitment applies.
We may update, modify, improve, replace, reorganize, or discontinue features to address security, reliability, law, product evolution, third-party dependencies, commercial requirements, or operational needs.
Where a material change significantly affects a paid subscription, we will provide notice where required by applicable law.
Certain features may be identified as beta, preview, experimental, early access, or similar.
Such features may be incomplete, changed, suspended, or discontinued and may have additional limitations.
You should not rely on experimental features for critical business operations unless Novéalla expressly states otherwise.
Novéalla uses safeguards intended to protect the Service and customer information, but no internet-connected system can guarantee absolute security.
You are responsible for reasonable security practices on your own devices, networks, accounts, credentials, connected applications, and personnel.
You must not intentionally introduce vulnerabilities or interfere with security protections.
Our collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy.
You are responsible for ensuring that personal information you provide to the Service is collected and disclosed to Novéalla lawfully.
Each party may receive information that is confidential by its nature or by the circumstances of disclosure.
Each party agrees to use reasonable care to protect confidential information and to use it only for purposes connected with the Service, except where disclosure is authorized, reasonably necessary to provide the Service, or required by law.
Confidential information does not include information that becomes public without breach, was already lawfully known without restriction, is independently developed without use of the confidential information, or is lawfully obtained from a third party without a duty of confidentiality.
Electronic records maintained by Novéalla or its service providers may be used to document account activity, subscription status, transactions, notices, acceptance, consent, security events, and other interactions, subject to applicable law.
You agree that contractual notices, invoices, receipts, account notices, security notices, subscription communications, and other service-related communications may be provided electronically where permitted by law.
Marketing communications are subject to applicable consent, identification, and unsubscribe requirements.
Unsubscribing from promotional communications does not prevent us from sending transactional, security, legal, billing, or service communications reasonably necessary to administer your Account.
Novéalla may suspend, restrict, or limit access where reasonably necessary to protect customers, systems, data, security, payment integrity, legal compliance, or third-party rights.
Grounds may include suspected fraud, unauthorized access, material breach, malicious activity, abusive conduct, unlawful use, non-payment, sanctions concerns, or credible security threats.
Where reasonable and legally permitted, we may provide notice and an opportunity to remedy a breach before permanent termination.
You may stop using the Service at any time. Stopping use does not automatically cancel a paid subscription.
Novéalla may terminate access for a material breach of these Terms, unlawful use, security threats, fraud, or other circumstances where termination is reasonably necessary and permitted by law.
Termination does not eliminate payment obligations or liabilities that arose before termination.
Upon termination or expiration, your right to access the Service ends except for access or export rights that Novéalla expressly provides or applicable law requires.
Data may be retained or deleted in accordance with the Privacy Policy, legal obligations, security requirements, backup practices, and applicable retention procedures.
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available."
Novéalla disclaims warranties and conditions not expressly stated in these Terms, whether express, implied, statutory, or otherwise, including warranties or conditions of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title, non-infringement, uninterrupted operation, availability, and error-free performance.
Nothing in these Terms excludes any warranty, condition, guarantee, statutory right, or remedy that applicable law does not permit us to exclude.
To the maximum extent permitted by applicable law, Novéalla and its directors, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages.
To the maximum extent permitted by applicable law, this includes loss of profits, revenue, business opportunity, anticipated savings, customers, goodwill, reputation, data, business interruption, advertising spend, commercial advantage, or other economic loss.
To the maximum extent permitted by applicable law, Novéalla's total aggregate liability arising out of or relating to the Service, these Terms, or any incorporated policy will not exceed the total amount actually paid by you to Novéalla for the Service during the twelve months immediately preceding the event giving rise to the claim.
These limitations apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose, but do not apply to liability that applicable law does not permit to be excluded or limited.
You acknowledge that the pricing of the Service reflects the allocation of risk described in these Terms, including the disclaimers and limitations of liability.
Those provisions are an essential basis of the agreement between you and Novéalla to the extent permitted by law.
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Novéalla and its directors, officers, employees, contractors, and affiliates from third-party claims, damages, liabilities, penalties, losses, and reasonable legal costs arising from or relating to:
This section does not require indemnification to the extent a claim results directly from Novéalla's own conduct for which liability cannot lawfully be excluded.
To the extent permitted by law, Novéalla will not be liable for delay, interruption, or failure caused by circumstances beyond our reasonable control, including natural disasters, utility failures, telecommunications failures, internet disruptions, cyberattacks, labour disputes, civil disorder, war, terrorism, government action, epidemics, cloud-provider outages, or failures of independent third-party providers.
Each party is responsible for complying with laws applicable to its own activities.
You are responsible for laws applicable to your products, services, customers, advertising, employment practices, data collection, regulated activities, and business operations.
You may not use the Service in violation of applicable Canadian trade-control, sanctions, export-control, or similar laws.
Novéalla may restrict access where reasonably necessary to comply with applicable legal restrictions.
Nothing in these Terms waives, restricts, or excludes any right, remedy, warranty, condition, cancellation right, disclosure requirement, or protection that cannot lawfully be waived under applicable federal, provincial, or territorial law.
If mandatory law conflicts with these Terms, mandatory law prevails to the extent of the conflict.
Where applicable consumer-protection law governs an online agreement, Novéalla will not rely on these Terms to eliminate disclosure, acceptance, correction, delivery, cancellation, refund, or other rights that applicable law requires.
Checkout and subscription interfaces may provide additional transaction-specific terms, disclosures, prices, taxes, billing intervals, renewal information, and acceptance controls.
Nothing in these Terms limits language rights that cannot lawfully be waived under Québec law.
Where Québec law requires a French version of a contract of adhesion or related documents to be provided or made available before another language is expressly chosen, those requirements apply notwithstanding anything in these Terms.
Novéalla may provide French-language versions of applicable contractual documents for Québec transactions as required by law.
Subject to mandatory rights and laws that apply regardless of contractual choice, these Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules.
Before commencing formal legal proceedings, the parties are encouraged to attempt in good faith to resolve the dispute by written notice describing the issue and allowing a reasonable opportunity for resolution.
This informal-resolution process does not prevent either party from seeking urgent injunctive relief or exercising a right that applicable law requires to remain immediately available.
Subject to jurisdiction, venue, consumer, or procedural rights that cannot lawfully be waived, disputes that cannot be resolved informally may be brought before a court of competent jurisdiction in Ontario, Canada.
Unauthorized access, misuse of confidential information, infringement of intellectual property, security attacks, or other conduct may cause harm that cannot be adequately remedied by monetary damages alone.
To the extent permitted by law, either party may seek appropriate injunctive or equitable relief where legally available.
You may not assign or transfer these Terms or your Account without Novéalla's prior written consent, except where applicable law provides otherwise.
Novéalla may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, restructuring, or transfer of the Service, subject to applicable law.
Except where expressly stated, these Terms do not create enforceable rights for persons who are not parties to them.
If a provision of these Terms is found invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, where permitted, and the remaining provisions will continue in effect.
A failure or delay in enforcing a provision is not a waiver of that provision or any other right.
A waiver is effective only to the extent expressly provided.
Provisions that by their nature should survive termination will survive, including provisions concerning intellectual property, payment obligations, confidentiality, disclaimers, liability limitations, indemnification, dispute resolution, and accrued rights.
Headings are for convenience only and do not limit interpretation.
Words such as "including" mean "including without limitation" unless context clearly requires otherwise.
These Terms will not be interpreted against a party solely because that party drafted them.
These Terms, the Privacy Policy, the Billing, Cancellation & Refund Policy, and any transaction-specific or service-specific terms expressly presented and accepted by you constitute the agreement governing the Service.
They supersede prior representations concerning the same subject matter, except where applicable law provides otherwise.
Novéalla may update these Terms to reflect changes in law, security, the Service, technology, commercial practices, third-party dependencies, or business operations.
Where required by applicable law, we will provide appropriate notice before material changes take effect and obtain consent where legally required.
The effective date displayed at the top identifies the current version.
Notices from Novéalla may be delivered electronically through the Service, account notifications, or the email address associated with your Account, where permitted by law.
You are responsible for maintaining an email address capable of receiving account communications.
General legal or service questions may be directed to novealla@outlook.com.
Billing inquiries may be directed to novealla@outlook.com.
Privacy inquiries may be directed to novealla@outlook.com.
Additional contact information is available on our Contact page.
Novéalla™ is a trademark of Novéalla Inc. All other trademarks, company names, and product names belong to their respective owners.
Last updated: June 2026 · Questions? Contact us